Privacy Policy

SPECIAL QUEEN GROUP – Courier Services

Effective Date: March 25, 2026

At SPECIAL QUEEN GROUP, we are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

We may collect personal information such as your name, phone number, email address, pickup and delivery addresses, and payment details when you use our services. We may also collect communication records and service history.

How We Use Your Information

Your information is used to process deliveries, communicate with you about shipments, provide customer support, and improve our services.

Sharing of Information

We do not sell or rent your personal information. We may share necessary details with delivery personnel and trusted service partners to complete deliveries.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse.

Your Rights

You have the right to request access to your personal data, request corrections, or request deletion of your information by contacting us.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations.

Cookies and Tracking

If we operate a website or mobile platform, cookies or similar technologies may be used to enhance user experience and analyze usage.

Contact Information

Email: support@specialqueengroup.com
Service Area: Montserrado, Johnsonville, Lee Hill Community, Liberia